– The process –
Franking Ink Refilling Process
Step 1
Send us your ink cartridge
Once you have placed your initial order, you will need to print a copy of your receipt and send your EMPTY ink cartridge to our address: Mailcoms Ltd, Units 7-8 Primary Point, Progress Drive, Cannock, Staffordshire, WS11 0JF.
Step 2
Ink cartridge checking & testing
Upon receiving the ink cartridge, to start the franking ink refilling process, we will check the ink cartridges condition and its printhead condition to ensure that the provided ink cartridge can be refilled, reset and prints high quality franking impressions.
Step 3
Refill the ink cartridge
Once the ink cartridge has been checked and tested, our in house engineers will carefully and expertly inject Royal Mail Approved franking machine ink. This will be done under vacuum so that our customers experience no leakage or contamination. The units used are specially adapted to fit each individual model & cartridge to ensure its integrity.
Step 4
Test the ink cartridge
Once refilled and completed, the franking ink cartridge is tested to make sure the print quality is perfect. We test every refilled ink cartridge in the franking machine that it is intended for. This can seen by the image below. Each test print will be sent to you along with the ink cartridge for your own personal satisfaction.
Step 5
Despatch the ink cartridge
Once tested and we are happy with the results, we will send the refilled ink cartridge back to you, all within a space of a single day of receiving the ink cartridge.
Frequently asked questions
How do I send you my ink cartridge?
Once you have placed your order, print a copy of your receipt and send it with your empty ink cartridge to: Mailcoms Ltd, Units 7-8 Primary Point, Progress Drive, Cannock, Staffordshire, WS11 0JF.
Does the cartridge need to be empty?
Yes. Please send us your empty cartridge so it can be fully refilled and reset.
What checks do you carry out before refilling?
When your cartridge arrives we check its condition and the condition of its printhead, to make sure it can be refilled, reset and print high quality franking impressions.
How is the cartridge refilled?
Our in-house engineers inject Royal Mail approved franking machine ink under vacuum, using units specially adapted to each model and cartridge, so there is no leakage or contamination.
How do I know the refilled cartridge works?
Every refilled cartridge is tested in the franking machine it is intended for, and the test print is sent back to you with your cartridge.
How long does the process take?
We refill, test and despatch your cartridge within 1 working day of receiving it. It is then sent back to you with free standard UK delivery, which takes 3–5 working days.